About Quality Accounts - NHS Choices for professionals

The regulations state that Quality Accounts must be published by June 30 each year following the end of the reporting period. By publishing your Quality Account on NHS Choices, you have fulfilled your statutory duty to submit it to the Secretary of State.

NHS bodies

You should upload your Quality Account to your organisation's profile on NHS Choices,

  1. Log into your account
  2. Select the module labelled "Quality Accounts"
  3. Select edit and upload your document
  4. Save

If you don't know your log-in details or who manages the account in your organisation contact our Service Desk team nhschoicesservicedesk@nhs.net. For more information about managing profiles on NHS Choices visit our help and support section

NB: There may be a delay in a Quality Account being visible on NHS Choices. Please only contact NHS Choices if your Quality Account is still not visible after 72 hours.

Non NHS bodies

Not all organisations will have editing rights for profiles on NHS Choices such as hospices. Also the overall trust can up load a QA but not individual hospitals. Please email your Quality Account PDF to qualityaccounts@dh.gsi.gov.uk by June 30 each year.

Your email should clearly state in the subject field that the document needs to be uploaded and published on NHS Choices.

NHS England will then ensure your Quality Account is uploaded to the website. View quality accounts for non-NHS bodies.

NB: There may be a delay between your documents submission and it appearing on NHS Choices.  If your Quality Account is still not visible after 72 hours contact qualityaccounts@dh.gsi.gov.uk for any updates.
 

Please use sufficient labelling for your Quality Account by adding your organisation's name. A PDF's metadata should contain a title, an author (which can be an organisation), a subject (a short description of what the document is), and some keywords. Fields are provided for these items in the document properties.

Please ensure the PDF's security settings do not allow editing. The settings should, however, allow printing, content copying, page extraction and filling of form fields.

Finally, PDFs should be "tagged for accessibility", which is something you have the option of doing when creating a PDF.